Privacy and Data Practices in Hartford, Connecticut

Details You Share When Requesting Pest Service

Last updated: October 2026

When you contact Connecticut Pest Pros, we may collect your name, phone number, email address, and the address where you need service. We also receive information you enter in a website form or provide during a call, such as the pest concern, preferred appointment times, and notes about access to the property. Appointment and service records may include the date of a visit and details needed to handle your request.

Our website may collect basic technical information, such as browser type, device information, pages visited, and general site activity through analytics tools. This helps us understand how visitors use the site.

Please avoid including sensitive personal details in general inquiry forms. We collect information you choose to provide and limited website activity data to respond to requests and support local pest control services.

How Customer Details Support Your Service

We use the information you provide to respond to questions, prepare for pest control requests, schedule appointments, and communicate about service. Contact details may be used to confirm a visit, share updates, or send service reminders related to work you have requested. We use service address and pest concern details to understand where assistance is needed and maintain accurate service records.

Payment information, when needed, is handled to process charges for completed or scheduled services. We may also review basic website activity to understand which pages are useful and to keep the site functioning.

Connecticut Pest Pros does not sell customer information. We share information only as needed to carry out requested services, process payments, support website operations, or meet legal obligations. You can contact us with questions about how information connected to your request is used.

Service Providers That Help Run Our Website

Connecticut Pest Pros may use third-party tools in categories such as appointment scheduling, payment processing, and website analytics. These services can receive information needed to perform their specific functions. For example, a scheduling tool may handle appointment details, a payment service may process transaction information, and analytics tools may collect limited information about site visits.

Each provider operates under its own privacy policy and practices. We do not name a particular provider here because the tools in use may change.

Before submitting information through a third-party feature, review the provider’s privacy information where available. These tools are used to support requested services and basic website operations, not to create advertising profiles.

Questions about information submitted to an outside service may need to be directed to that provider, while questions about information we collect can be sent to Connecticut Pest Pros.

Cookies for Site Function and Measurement

Our website may use cookies or similar browser storage for basic site functionality and analytics. These small files can help the site remember technical settings or provide information about how visitors use pages. Analytics information helps us see general patterns, such as which pages receive visits, so we can maintain and improve the website.

We do not use cookies for ad tracking. Cookie behavior can vary by browser and device.

You can use your browser settings to block, limit, or delete cookies; some website features may not work as intended if you disable them. Clearing stored cookies may also remove saved preferences.

Third-party analytics tools, if used, may set or read their own cookies under their own policies. This notice describes our general use of cookies and does not change the settings or privacy practices of your browser or other services.

How Long We Keep Information

We keep information for as long as it is reasonably needed to respond to your request, provide service, maintain business records, and meet applicable legal or compliance requirements. Service records may be retained to document work performed, support warranty matters where applicable, and keep required records. The time period can depend on the type of record and the reason it was collected.

We generally keep form submissions while a request is being handled and for a reasonable period afterward so we can follow up or maintain an appropriate record. When information is no longer needed, we may delete it or remove identifying details, subject to recordkeeping requirements and technical limits.

You may ask us to delete information, but some records may need to be retained where required for legal, compliance, or legitimate business record purposes. Contact us to make a deletion request or ask about a specific record.

Ask to Review or Change Your Information

You may contact Connecticut Pest Pros to ask what personal information we have about you, request a correction, or ask us to delete information. We may need to verify your identity and understand which service request or records your request concerns before responding.

Some information may need to be kept when legal, compliance, or business record requirements apply. We will explain if we cannot complete a request in full.

For a privacy question or request, call (855) 681-0299, email info@connecticutpestpros.top, or write to 30 Arbor Street, Suite 204, Hartford, CT, United States. Please do not send sensitive personal information by ordinary email.

Include enough detail for us to identify your request, but only provide what is needed. We may update this notice as our practices or legal obligations change. The current version posted on our website describes our practices at the time you read it.